This Privacy Policy describes how your personal information is collected, used, and shared when you visit or submit a call request form on the website of Palms Appliance Repair (we, us, or our). By using our website, you agree to the terms of this Privacy Policy.

Personal Information We Collect

When you submit a service request form through our website, we collect personal information that you provide, such as your name, phone number, and email address. This information is used solely for service-related purposes and to facilitate contact between you, our service team, and our trusted partners.

Non-Personal Information Collection

We automatically collect non-personal browsing data through the use of cookies and web beacons when you access our website. This data may include information about your browser, IP address, time zone, and some of the cookies that are installed on your device. The purpose of collecting this information is to enhance user experience and perform website analytics.

Use of Personal Information

The personal information you submit is used to respond to your inquiries, process your service requests, and communicate with you for service-related purposes. We may contact you via phone, email, or text messages unless you explicitly opt out by contacting us at (213) 533-2678.

Sharing Your Personal Information

We may share your personal information with our trusted partners, such as technicians and third-party service providers, to fulfill your service requests and improve our service delivery. These partners are contractually obligated to keep your information confidential and use it only for operational purposes.

Limitation of Liability

By using our website or contacting us for services, you agree to waive any right to sue or take legal action, except for direct negotiation, regarding any disputes related to the website or the services provided. Furthermore, any compensation claims against Palms Appliance Repair are limited to a maximum of $100. You also agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt out of receiving communications from us or our partners, or if you wish to withdraw your consent for the use and sharing of your personal information as described above, please contact us at (213) 533-2678.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at (213) 533-2678.